1002 Al Manara Tower, Marasi Dr.
Business Bay, UAE
P: +971 561 960446

Monday – Friday, 9 a.m. – 5 p.m. GMT

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

We will charge the shipping fee based on our best offers from shipping companies like DHL, Fedex, Aramex, etc. based on your needs and your budget

Which payment methods are accepted?

We accept major credit and debit cards like Visa and Mastercard. We also accept PayPal and Bitcoin payments if that suits you. Check and wire transfer to our bank accounts in UAE, US, Canada, and Europe banks are also accepted. Contact us if you require any assistance for payment method.

How long will delivery take?

Depending on the quantity and inventory, we will give you the estimate your order will be delivered to you. If you require a B2B order (order directly placed with the vendors), this will be up to the respected vendor’s delivery time. After COVID-19, delivery times are highly extended due to shortage in chipsets and raw material, so you should expect delivery times normal from 2 months to 12 months on some models.

How secure is shopping with you? Is my data protected?

We use highly secure methods of storing your data in our database, so rest assured that your data will remain safe and encrypted.

What exactly happens after ordering?

We will wait for your payment to clear in our account based on the payment method you used while placing the order. After the money is cleared, we will start processing your order. If the order be in stock, we will ship the next day. If the order is not in stock and backorder (B2B) is selected, then we will directly place the order with the vendors and will let you know about the lead time. 

Do I receive an invoice for my order?

Yes! You will receive an invoice once the order is successfully placed and your credit card is charged

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